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Shipping & Returns

SHIPPING FOR BAGS

Domestic Shipping

Handbags and Carpetbags are normally 4-5 pound packages when shipped. We offer USPS Priority Mail 2-3 Day shipping. Exact shipping can be calculated during checkout. Buy two or more bags, shipping is FREE! Most items ship within 24 hours Monday through Friday, with the exception of holidays. Any orders placed on Saturday or Sunday will ship Monday morning (or next business day due to a holiday). This does not include any form of express shipping. 

Note:  Items totaling $300 or more will be shipped USPS Priority Insured mail with signature required.

Express Delivery (Domestic)

We offer USPS Priority Express for faster shipping. You can calculate the shipping for your delivery address during the checkout process. Please note that not all destinations offer next day/overnight shipping. Items totaling $300 or more will require a signature. Please keep this in mind for delivery location… will you/recipient be at home or work/business?

Note:  Selecting expedited shipping during checkout does not ensure a faster processing time if you’re product is "made to order".

International

We offer International shipping through Direct Link, which has a slower delivery time of 10-15 business days for $30. If your country is not listed, please email us. Faster shipping is available through DHL Express and can be calculated during checkout. Most countries have delivery times as quick as 2-3 days. We have no control over how long customs holds packages and please remember you are responsible for any and all duties and taxes levied by your country.

SHIPPING FOR JEWELRY

Domestic Shipping

We offer USPS First Class and Priority Mail 2-3 Day shipping on all orders shipped within the United States. Most items ship within 24 hours Monday through Friday, with the exception of holidays. Any orders placed on Saturday or Sunday will ship Monday morning (or next business day due to a holiday). This does not include any form of express shipping.

Note:  Items totaling $300 or more will be shipped USPS Priority Insured mail with signature required.

Express Delivery (Domestic)

We use USPS Priority Express for faster shipping. You can calculate the shipping for your delivery address during the checkout process. Please note that not all destinations offer next day/overnight shipping. Items totaling $300 or more will require a signature. Please keep this in mind for delivery location… will you/recipient be at home or work/business?

Note:  Selecting expedited shipping during checkout does not ensure a faster processing time if you’re product is "made to order" such as rings.

International

International shipping is available through DHL Express (2-3 day delivery in most cases) and can be calculated during checkout. Please remember you are responsible for any and all duties and taxes levied by your country.

RETURNS & EXCHANGES

We want you to be extremely happy with your purchase(s), however, if you’re not 100% satisfied you may return your purchase postmarked within 14 days of delivery confirmation — in its original new condition. Please remember return shipping is the responsibility of the purchaser, unless there is an order error or item is defective. Please complete our printable RETURN FORM (pdf) and include it with the item you are returning. Be sure to include insurance to cover the cost of the piece, as we are not responsible for damage during transit. Please notify us by phone or e-mail before returning the item and once mailed, don’t forget to e-mail us the tracking number. Refunds will be applied back to original form of payment. Please allow 10 to 14 business days for your refund to process and post to your account.

Exchanges

Exchanges may be made within 14 days of delivery confirmation, again in its original new condition. Return shipping is the responsibility of the purchaser.

Note: Use care in packing the item as it was originally shipped to ensure safe transit.

TAXES

Arizona is currently an Origin-Based Sales Tax State, meaning sales tax is based on the location of the seller, which in our case, is Mesa, Arizona. Therefore residents of the state of Arizona will be charged 8.05% sales tax.